Credit Card Customer Center

If your credit card billing statement shows [] and you are not sure that what is the charged for. please feel free to contact us to the following number or email address.

TEL: +81-50-5532-8570 [Japan]

Our opening hours (Monday - Friday)

California time 18:00pm to 04:00am
New York time 21:00pm to 07:00am
London time 02:00am to 12:00am
Tokyo time 10:00am to 20:00pm

Email :

When you contact us please provide us the follow information.
1. Settlement Date (on your bank statement).
2. Amount
3. The first and last 4 digit of your Credit Card number.
e.g : 4123 - **** - **** - 4567

※We will respond within 3 business days